By JOHN REID BLACKWELL AND SEAN GORMAN Richmond Times-Dispatch
Mar 27, 2020
The massive switch to working from home can pose technology challenges for both
workers and employers...
...Coston D. Dorsey, an information technology instructor in Midlothian, also offered several tips for working at home.
He suggested “collaboration software” that enables people to meet virtually with video, audio and a chat screen such as Zoom, BlueJeans or Microsoft Teams. If you are uncertain how to use them, just watch YouTube videos on how do it, Dorsey said.
Dorsey suggested that people turn off Alexa, Siri, Cortana or any other “smart speaker” in their home.
“They can pick up and store your confidential business calls you don’t usually make from home,” Dorsey said. “Also, make sure any security cameras in your home are not ‘watching’ or recording what is on your computer screen.”
Dorsey also suggested using your work laptop only for work and your personal
computer only for personal things. “You don’t want to take a chance of mixing business with pleasure, or personal with
work,” Dorsey said.
If your internet access goes down, “that’s a biggie,” Dorsey said. “Any smartphone in your home probably has something called a hotspot installed in it,”
Dorsey said. “A hotspot enables you to wirelessly connect your work computer to the
internet using your phone’s data plan. You can find it under settings, but this is a perfect
example of using YouTube to find out ‘how to use the hotspot on my smartphone.’ Yes, it will be somewhat slower, but most importantly you might get charged a fee if your go over your data plan.”
An important security tip is “don’t let everybody know you can access your systems from home,” Dorsey said. “Also, make sure to physically lock up or hide that laptop. If you lose it, you will get in big trouble and not be able to work.”
John Reid Blackwell